Privacy Policy

With this Privacy Policy we inform you about what personal data we collect in connection with our Activities and tasks including our https://www.onlinekarma.ch/website process. In particular, we provide information about why, how, and where we process which personal data. We also provide information about the rights of individuals whose data we process.

Additional privacy statements and other legal documents such as general terms and conditions (GTC), terms of use, or conditions of participation may apply to individual or additional activities and tasks.

We are subject to Swiss data protection law and any applicable foreign data protection law, in particular that of the European Union (EU) with the General Data Protection Regulation (GDPR). The European Commission recognizes that Swiss data protection law ensures adequate data protection.

1. Contact addresses

Responsibility for processing personal data:

onlineKarma AG
Hebelstrasse 52
4056 Basel
Switzerland

info@onlinekarma.ch

In individual cases, there may be other controllers responsible for the processing of personal data or joint responsibility with at least one other controller.

2. Terms and legal basis

2.1 Terms

Personal data is any information relating to an identified or identifiable natural person. A data subject is a person about whom we process personal data.

Processing includes any handling of personal data, regardless of the means and procedures used, such as querying, comparing, adapting, archiving, storing, reading, disclosing, obtaining, recording, collecting, deleting, disclosing, arranging, organizing, storing, changing, distributing, linking, destroying, and using personal data.

The European Economic Area (EEA) comprises the member states of the European Union(EU) as well as the Principality of Liechtenstein, Iceland, and Norway. The General Data Protection Regulation (GDPR) refers to the handling of personal data as the processing of personal data.

2.2 Legal basis

We process personal data in accordance with Swiss data protection law, in particular the Federal Act on Data Protection (Data Protection Act, DPA) and the Ordinance on Data Protection (Data Protection Ordinance, DPO).

We process personal data in accordance with at least one of the following legal bases, insofar as the General Data Protection Regulation (GDPR) applies:

• Art. 6 para. 1 lit. b GDPR for the necessary processing of personal data for the performance of a contract with the data subject and for the implementation of pre-contractual measures.
• Art. 6 para. 1 lit. f GDPR for the necessary processing of personal data to safeguard our legitimate interests or those of third parties, unless the fundamental freedoms and rights and interests of the data subject prevail. Legitimate interests include, in particular, our interest in being able to carry out our activities and operations in a permanent, user-friendly, secure, and reliable manner and to communicate about them, ensuring information security, protecting against misuse, enforcing our own legal claims, and complying with Swiss law.
• Art. 6 para. 1 lit. c GDPR for the necessary processing of personal data to fulfill a legal obligation to which we are subject under any applicable law of Member States in the European Economic Area (EEA).
• Art. 6 para. 1 lit. e GDPR for the necessary processing of personal data for the performance of a task carried out in the public interest.
• Art. 6 para. 1 lit. a GDPR for the processing of personal data with the consent of the data subject.
• Art. 6 para. 1 lit. d GDPR for the necessary processing of personal data to protect the vital interests of the data subject or another natural person.

3. Type, scope, and purpose

We process personal data that is necessary to enable us to carry out our activities and operations in a sustainable, user-friendly, secure, and reliable manner. Such personal data may fall into the categories of inventory and contact data, browser and device data, content data, meta or marginal data and usage data, location data, sales data, and contract and payment data.

We process personal data for as long as is necessary for the respective purpose or purposes or as required by law. Personal data that is no longer required for processing is anonymized or deleted.

We may have personal data processed by third parties. We may process personal data jointly with third parties or transfer it to third parties. Such third parties are, in particular, specialized providers whose services we use. We also guarantee data protection with such third parties.

We only process personal data with the consent of the persons concerned. If and to the extent that processing is permissible for other legal reasons, we may refrain from obtaining consent. For example, we may process personal data without consent in order to fulfill a contract, to comply with legal obligations, or to protect overriding interests.

We also process personal data that we receive from third parties, obtain from publicly available sources, or collect in the course of our activities and operations, provided that such processing is permitted for legal reasons.

4. Communication

We process personal data in order to communicate with third parties. In this context, we process in particular data that a data subject transmits when contacting us, for example by letter or email. We may store such data in an address book or using similar tools.

Third parties who transfer data about other persons are obliged to guarantee data protection for such data subjects. Among other things, this requires ensuring the accuracy of the personal data transferred.

We use selected services from suitable providers to improve communication with third parties.

We use the following in particular:

• bexio: Customer relationship management (CRM); provider: bexio AG (Switzerland); information on data protection: privacy policy, "Cloud and data security, " "Data security—definition and measures for companies."
• Copper: Customer relationship management (CRM); provider: Copper CRM Inc. (USA); information on data protection: privacy policy, "Data Privacy and Security at Copper."

5. Applications

We process personal data about applicants to the extent that it is necessary for assessing their suitability for employment or for the subsequent execution of an employment contract. The personal data required is derived in particular from the information requested, for example in the context of a job advertisement. We may publish job advertisements with the help of suitable third parties, for example in electronic and print media or on job portals and job platforms.

We also process personal data that applicants voluntarily provide or publish, in particular as part of cover letters, resumes, and other application documents, as well as online profiles.

We process personal data relating to applicants in accordance with the General Data Protection Regulation (GDPR), in particular in accordance with Art. 9 (2) (b) GDPR.

We may allow applicants to store their details in our talent pool so that we can consider them for future vacancies. We may also use this information to maintain contact and provide updates. If we believe that an applicant is suitable for a vacancy based on the information provided, we may inform the applicant accordingly.

6. Data security

We take appropriate technical and organizational measures to ensure data security commensurate with the respective risk. With our measures, we ensure in particular the confidentiality, availability, traceability, and integrity of the processed personal data, without, however, being able to guarantee absolute data security.

Access to our website and our other online presence is secured by transport encryption (SSL/TLS, in particular with the Hypertext Transfer Protocol Secure, abbreviated HTTPS). Most browsers indicate transport encryption with a small padlock in the address bar.

Like all digital communication, our digital communication is subject to mass surveillance without cause or suspicion by security authorities in Switzerland, the rest of Europe, the United States of America (USA), and other countries. We have no direct influence on the processing of personal data by intelligence services, police agencies, and other security authorities. We also cannot rule out the possibility that individual data subjects may be subject to targeted surveillance.

7. Personal data abroad

We generally process personal data in Switzerland and the European Economic Area (EEA). However, we may also export or transfer personal data to other countries, in particular for processing or to have it processed there.

We may export personal data to all countries and territories on Earth and elsewhere in the universe, provided that the local law guarantees adequate data protection in accordance with the decision of the Swiss Federal Council and, if and to the extent that the General Data Protection Regulation (GDPR) applies, in accordance with the decision of the European Commission.

We may transfer personal data to countries whose laws do not guarantee adequate data protection, provided that data protection is guaranteed for other reasons, in particular on the basis of standard data protection clauses or other appropriate safeguards. In exceptional cases, we may export personal data to countries without adequate or appropriate data protection if the specific data protection requirements are met, for example, the express consent of the data subjects or a direct connection with the conclusion or execution of a contract. Upon request, we will gladly provide data subjects with information about any guarantees or provide a copy of any guarantees.

8. Rights of data subjects

8.1 Data protection claims

We grant data subjects all rights in accordance with applicable data protection law. Data subjects have the following rights in particular:

• Information: Data subjects may request information as to whether we process personal data about them and, if so, what personal data is involved. Data subjects will also receive the information necessary to assert their data protection rights and ensure transparency. This includes the personal data processed as such, but also information on the purpose of processing, the duration of storage, any disclosure or export of data to other countries, and the origin of the personal data.
• Correction and restriction: Data subjects may correct inaccurate personal data, complete incomplete data, and restrict the processing of their data.
• Deletion and objection: Data subjects may have personal data deleted ("right to be forgotten") and object to the processing of their data with future effect.
• Data disclosure and data transfer: Data subjects may request the disclosure of personal data or the transfer of their data to another controller.

We may postpone, restrict, or refuse the exercise of data subjects' rights within the legally permissible scope. We may inform data subjects of any conditions that must be met in order to exercise their data protection rights. For example, we may refuse to provide information in whole or in part on the grounds of trade secrets or the protection of other persons. We may also refuse to delete personal data in whole or in part on the grounds of statutory retention obligations.

We may charge a fee for exercising these rights in exceptional cases. We will inform the persons concerned in advance of any costs.

We are obliged to identify data subjects who request information or assert other rights by taking appropriate measures. Data subjects are obliged to cooperate.

8.2 Legal protection

Affected persons have the right to enforce their data protection claims through legal action or to file a complaint with a competent data protection supervisory authority.

The data protection supervisory authority for complaints by data subjects against private controllers and federal bodies in Switzerland is the Federal Data Protection and Information Commissioner(FDPIC).

European data protection supervisory authorities for complaints from data subjects—insofar as the General Data Protection Regulation (GDPR) applies—are organized as members of the European Data Protection Board(EDPB). In some member states of the European Economic Area (EEA), data protection supervisory authorities have a federal structure, particularly in Germany.

9. Use of the website

9.1 Cookies

We may use cookies. Cookies—both our own cookies (first-party cookies) and cookies from third parties whose services we use (third-party cookies)—are data that is stored in the browser. Such stored data is not necessarily limited to traditional cookies in text form.

Cookies can be stored in the browser temporarily as "session cookies" or for a specific period of time as so-called permanent cookies. "Session cookies" are automatically deleted when the browser is closed. Permanent cookies have a specific storage period. Cookies enable, in particular, a browser to be recognized the next time you visit our website and thus, for example, to measure the reach of our website. However, permanent cookies can also be used for online marketing, for example.

Cookies can be disabled or deleted in whole or in part at any time in your browser settings. Without cookies, our website may not be fully available. We actively seek your express consent to the use of cookies, at least where and to the extent necessary.

For cookies used to measure success and reach or for advertising, a general opt-out is possible for numerous services via AdChoices (Digital Advertising Alliance of Canada), the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance), or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).

9.2 Logging

We can log at least the following information for each access to our website and our other online presence, provided that this information is transmitted to our digital infrastructure during such access: Date and time including time zone, IP address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual subpages of our website accessed including amount of data transferred, last website accessed in the same browser window (referrer).

We record such information, which may also constitute personal data, in log files. This information is necessary to ensure that our online presence is permanently available, user-friendly, and reliable. The information is also necessary to ensure data security, including by third parties or with the help of third parties.

9.3 Tracking pixels

We may integrate tracking pixels into our online presence. Tracking pixels are also known as web beacons. Tracking pixels—including those from third parties whose services we use—are usually small, invisible images or scripts written in JavaScript that are automatically retrieved when you access our online presence. Tracking pixels can be used to collect at least the same information as log files.

9.4 Comments

We enable you to publish comments on our website. In this context, we process in particular the information that a commenter sends to us, but also the IP address used and the date and time. This information is necessary to enable the publication of comments and to ensure protection against misuse, which is in our overriding legitimate interest.

We enable you to subscribe to email notifications about new comments from other people. In this context, we specifically require your email address so that we can notify you or have you notified by email. You can unsubscribe from such comment notifications at any time.

10. Notifications and communications

We send notifications and messages via email and other communication channels such as instant messaging or SMS.

10.1 Measuring success and reach

Notifications and messages may contain web links or tracking pixels that record whether an individual message has been opened and which web links have been clicked on. Such web links and tracking pixels may also record the use of notifications and messages on a personal basis. We require this statistical recording of usage for success and reach measurement in order to be able to send notifications and messages effectively and in a user-friendly manner, as well as permanently, securely, and reliably, based on the needs and reading habits of the recipients.

10.2 Consent and objection

You must always consent to the use of your email address and other contact details, unless such use is permitted for other legal reasons. We may use the "double opt-in" procedure to obtain double confirmation of your consent. In this case, you will receive a message with instructions for double confirmation. We may log the consents obtained, including IP address and timestamp, for evidence and security reasons.

You can object to receiving notifications and communications such as newsletters at any time. By objecting, you can also object to the statistical recording of usage for the purpose of measuring success and reach. This does not apply to necessary notifications and communications in connection with our activities and operations.

10.3 Service providers for notifications and communications

We send notifications and messages with the help of specialized service providers.

11. Social media

We are present on social media platforms and other online platforms in order to communicate with interested parties and provide information about our activities and operations. In connection with such platforms, personal data may also be processed outside Switzerland and the European Economic Area (EEA).

The general terms and conditions (GTC) and terms of use, as well as privacy policies and other provisions of the individual operators of such platforms, also apply in each case. These provisions provide information in particular about the rights of data subjects directly vis-à-vis the respective platform, including, for example, the right to information.

We are jointly responsible with Meta Platforms Ireland Limited (Ireland) for our social media presence on Facebook, including the so-called Page Insights, insofar as the General Data Protection Regulation (GDPR) applies. Meta Platforms Ireland Limited is part of the Meta companies (including in the USA). Page Insights provide information about how visitors interact with our Facebook presence. We use Page Insights to make our social media presence on Facebook effective and user-friendly.

Further information on the type, scope, and purpose of data processing, information on the rights of data subjects, and the contact details of Facebook and Facebook's data protection officer can be found in Facebook's privacy policy. We have concluded the so-called "Supplement for Controllers" with Facebook and have thus agreed in particular that Facebook is responsible for ensuring the rights of data subjects. For the so-called Page Insights, the relevant information can be found on the "Information about Page Insights" page , including "Information about Page Insights data."

12. Third-party services

We use services from specialized third parties to ensure that our activities and operations are sustainable, user-friendly, secure, and reliable. These services enable us to embed functions and content in our website, among other things. When embedding such content, the services used collect the IP addresses of users at least temporarily for technical reasons.

For necessary security-related, statistical, and technical purposes, third parties whose services we use may process data related to our activities and operations in an aggregated, anonymized, or pseudonymized form. This includes, for example, performance or usage data, in order to be able to offer the respective service.

12.1 Digital infrastructure

We use services from specialized third parties to access the digital infrastructure required in connection with our activities and operations. These include, for example, hosting and storage services from selected providers.

12.2 Automation and integration of apps and services

We use specialized platforms to integrate and connect existing third-party apps and services. We can also use these "no-code" platforms to automate processes and activities with third-party apps and services.

12.3 Scheduling

We use the services of specialized third parties to enable online appointment scheduling, for example for meetings. In addition to this privacy policy, any directly visible terms and conditions of the services used, such as terms of use or privacy policies, also apply.

12.4 Audio and video conferences

We use specialized services for audio and video conferencing to communicate online. This allows us to hold virtual meetings or conduct online classes and webinars, for example. Participation in audio and video conferences is also subject to the legal texts of the individual services, such as privacy policies and terms of use.

Depending on your living situation, we recommend muting your microphone by default when participating in audio or video conferences, as well as blurring the background or displaying a virtual background.

12.5 Online collaboration

We use third-party services to enable online collaboration. In addition to this privacy policy, any directly visible terms and conditions of the services used, such as terms of use or privacy policies, also apply.

12.6 Social media features and social media content

We use third-party services and plugins to embed functions and content from social media platforms and to enable content to be shared on social media platforms and in other ways.

12.7 Map material

We use third-party services to embed maps on our website.

12.8 Digital audio and video content

We use services from specialized third parties to enable the direct playback of digital audio and video content such as music or podcasts.

12.9 Documents

We use third-party services to embed documents in our website. Such documents may include PDF files, presentations, spreadsheets, and text documents. This allows us not only to view such documents, but also to edit or comment on them.

12.10 Fonts

We use third-party services to embed selected fonts, icons, logos, and symbols into our website.

12.11 Payments

We use specialized service providers to process our customers' payments securely and reliably. The legal texts of the individual service providers, such as general terms and conditions (GTC) or privacy policies, also apply to the processing of payments.

12.12 Advertising

We take advantage of the opportunity to display targeted advertising for our activities and operations on third-party platforms such as social media platforms and search engines.

We want to use this type of advertising to reach people who are already interested in our activities and services or who may be interested in them (remarketing and targeting). To do this, we may transfer relevant information—including personal data—to third parties who enable such advertising. We can also determine whether our advertising is successful, i.e., whether it leads to visits to our website (conversion tracking).

Third parties with whom we advertise and with whom you are registered as a user may assign your use of our website to your profile there.

13. Participation in partner programs

We participate in affiliate programs. On the one hand, we may receive compensation for referring to third-party offers or for linking to third-party offers. On the other hand, we may compensate third parties for referring to our activities and operations or for linking to our online offering (affiliate marketing). In this context, information may be collected—including personal information—about which offers are taken up and which web links are followed.

14. Extensions for the website

We use extensions for our website to enable additional functions. We may use selected services from suitable providers or use such extensions on our own server infrastructure.

15. Measuring success and reach

We try to determine how our online offering is used. In this context, we can, for example, measure the success and reach of our activities and the impact of third-party links on our website. However, we can also test and compare how different parts or versions of our online offering are used (A/B testing method). Based on the results of the success and reach measurement, we can, in particular, correct errors, strengthen popular content, or make improvements to our online offering.

In most cases, the IP addresses of individual users are stored for the purpose of measuring success and reach. In this case, IP addresses are always shortened ("IP masking") in order to comply with the principle of data minimization through appropriate pseudonymization.

Cookies may be used to measure success and reach, and user profiles may be created. Any user profiles created may include, for example, the individual pages visited or content viewed on our website, information about the size of the screen or browser window, and the location (at least approximately). As a matter of principle, any user profiles are created exclusively in pseudonymized form and are not used to identify individual users. Individual third-party services to which users are registered may assign the use of our online offering to the user account or user profile for the respective service.

16. Final provisions

We created this privacy policy using the privacy policy generator from Datenschutzpartner.

We may amend and supplement this privacy policy at any time. We will provide information about such amendments and supplements in an appropriate form, in particular by publishing the current privacy policy on our website.