Contact Address
onlineKarma AG
Hebelstrasse 52, CH-4056 Basel, Switzerland
info@onlinekarma.ch
www.onlinekarma.chAuthorized Representatives
Raphael Guldimann, Managing Director
Commercial Register Entry
Registered Company Name: onlineKarma AG
Number: CHE-393.983.137
Commercial Registry Office: Basel-Stadt
VAT Number
CHE-393.983.137
Copyrights
The copyrights and all other rights to content, images, photos, or other files on the website belong exclusively to onlineKarma AG or the specifically named rights holders. Written consent from the copyright holders must be obtained in advance for the reproduction of any elements (info@onlinekarma.ch).
Privacy Policy
With this Privacy Policy, we inform you about which personal data we process in connection with our activities and operations, including our https://www.onlinekarma.ch/ website. In particular, we inform you about for what purpose, how, and where we process which personal data. We also inform you about the rights of individuals whose data we process.
For individual or additional activities and operations, further privacy policies and other legal documents such as General Terms and Conditions (GTC), terms of use, or conditions of participation may apply.
We are subject to Swiss data protection law and, where applicable, foreign data protection law, such as the European Union’s (EU) General Data Protection Regulation (GDPR). The European Commission recognizes that Swiss data protection law ensures an adequate level of data protection.
1. Contact Addresses
Responsibility for the processing of personal data:
onlineKarma AG
Hebelstrasse 52
4056 Basel
Switzerland
In individual cases, there may be other controllers for the processing of personal data or joint responsibility with at least one other controller.
2. Definitions and Legal Bases
2.1 Definitions
Personal data refers to all information relating to an identified or identifiable natural person. A data subject is a person about whom we process personal data.
Processing encompasses any handling of personal data, regardless of the means and procedures used, for example, querying, matching, adapting, archiving, storing, reading out, disclosing, procuring, recording, collecting, erasing, revealing, ordering, organizing, saving, altering, disseminating, linking, destroying, and using personal data.
The European Economic Area (EEA) comprises the member states of the European Union (EU) as well as the Principality of Liechtenstein, Iceland, and Norway. The General Data Protection Regulation (GDPR) refers to the processing of personal data as the processing of personal data.
2.2 Legal Bases
We process personal data in accordance with Swiss data protection law, in particular the Federal Act on Data Protection (Data Protection Act, FADP) and the Ordinance on Data Protection (Data Protection Ordinance, DPO).
Where and insofar as the General Data Protection Regulation (GDPR) is applicable, we process personal data based on at least one of the following legal bases:
- Art. 6 para. 1 lit. b GDPR for the necessary processing of personal data for the performance of a contract with the data subject and for the implementation of pre-contractual measures.
- Art. 6 para. 1 lit. f GDPR for the necessary processing of personal data to safeguard our legitimate interests or those of third parties, provided that the fundamental freedoms and rights and interests of the data subject do not override them. Legitimate interests include, in particular, our interest in being able to carry out our activities and operations permanently, user-friendly, securely, and reliably, and to communicate about them, ensuring information security, protection against misuse, enforcing our own legal claims, and complying with Swiss law.
- Art. 6 para. 1 lit. c GDPR for the necessary processing of personal data to fulfill a legal obligation to which we are subject under applicable law of member states in the European Economic Area (EEA).
- Art. 6 para. 1 lit. e GDPR for the necessary processing of personal data for the performance of a task carried out in the public interest.
- Art. 6 para. 1 lit. a GDPR for the processing of personal data with the consent of the data subject.
- Art. 6 para. 1 lit. d GDPR for the necessary processing of personal data to protect the vital interests of the data subject or another natural person.
3. Type, Scope, and Purpose
We process the personal data that is necessary to carry out our activities and operations permanently, user-friendly, securely, and reliably. Such personal data may fall into the categories of master and contact data, browser and device data, content data, metadata or secondary data and usage data, location data, sales data, and contract and payment data.
We process personal data for the duration required for the respective purpose(s) or by law. Personal data whose processing is no longer necessary will be anonymized or deleted.
We may have personal data processed by third parties. We may process personal data jointly with third parties or transmit it to third parties. Such third parties are, in particular, specialized providers whose services we use. We also ensure data protection with such third parties.
We generally process personal data only with the consent of the data subjects. Where and insofar as processing is permissible for other legal reasons, we may refrain from obtaining consent. For example, we may process personal data without consent to fulfill a contract, to comply with legal obligations, or to safeguard overriding interests.
We also process personal data that we receive from third parties, obtain from publicly accessible sources, or collect in the course of our activities and operations, where and insofar as such processing is permissible for legal reasons.
4. Communication
We process personal data to communicate with third parties. In this context, we process, in particular, data that a data subject transmits when contacting us, for example, by postal mail or email. We may store such data in an address book or using comparable tools.
Third parties who transmit data about other persons are obliged to ensure data protection for such data subjects. This includes, among other things, ensuring the accuracy of the personal data transmitted.
We use selected services from suitable providers to improve communication with third parties.
In particular, we use:
- bexio: Customer Relationship Management (CRM); Provider: bexio AG (Switzerland); Data protection information: Privacy Policy, “Cloud and Data Security”, “Data Security – Definition and Measures for Companies”.
- Copper: Customer Relationship Management (CRM); Provider: Copper CRM Inc. (USA); Data protection information: Privacy Policy, “Data Privacy and Security at Copper”.
5. Applications
We process personal data about applicants insofar as it is necessary for assessing suitability for an employment relationship or for the subsequent execution of an employment contract. The required personal data results in particular from the information requested, for example, in the context of a job advertisement. We may publish job advertisements with the help of suitable third parties, for example, in electronic and print media or on job portals and job platforms.
We also process personal data that applicants voluntarily disclose or publish, in particular as part of cover letters, resumes, and other application documents, as well as online profiles.
Where and insofar as the General Data Protection Regulation (GDPR) is applicable, we process personal data about applicants in particular according to Art. 9 para. 2 lit. b GDPR.
We may allow applicants to store their information in our talent pool to be considered for future open positions. We may also use such information to maintain contact and provide updates. If we assume that an applicant is suitable for an open position based on the information provided, we may inform the applicant accordingly.
6. Data Security
We take appropriate technical and organizational measures to ensure a level of data security commensurate with the respective risk. With our measures, we particularly ensure the confidentiality, availability, traceability, and integrity of the personal data processed, without, however, being able to guarantee absolute data security.
Access to our website and our other online presence is via transport encryption (SSL / TLS, in particular with the Hypertext Transfer Protocol Secure, abbreviated HTTPS). Most browsers indicate transport encryption with a small padlock in the address bar.
Our digital communication is subject – as fundamentally all digital communication – to mass surveillance without cause or suspicion by security authorities in Switzerland, the rest of Europe, the United States of America (USA), and other countries. We cannot directly influence the corresponding processing of personal data by intelligence services, police forces, and other security authorities. We also cannot rule out that individual data subjects may be specifically monitored.
7. Personal Data Abroad
We generally process personal data in Switzerland and the European Economic Area (EEA). However, we may also export or transmit personal data to other countries, in particular to process it there or have it processed.
We may export personal data to all states and territories on Earth as well as elsewhere in the universe, provided that the local law ensures an adequate level of data protection according to a decision of the Swiss Federal Council and – where and insofar as the General Data Protection Regulation (GDPR) is applicable – according to a decision of the European Commission.
We may transfer personal data to countries whose law does not ensure an adequate level of data protection if data protection is otherwise guaranteed, in particular on the basis of standard data protection clauses or with other suitable safeguards. Exceptionally, we may export personal data to countries without adequate or suitable data protection if the specific data protection requirements are met, for example, the explicit consent of the data subjects or a direct connection with the conclusion or performance of a contract. We will gladly provide data subjects with information about any safeguards or a copy of any safeguards upon request.
8. Rights of Data Subjects
8.1 Data Protection Rights
We grant data subjects all rights according to the applicable data protection law. Data subjects have, in particular, the following rights:
- Information: Data subjects can request information on whether we process personal data about them, and if so, what personal data it is. Data subjects also receive the information necessary to assert their data protection rights and ensure transparency. This includes the personal data processed as such, but also, among other things, information on the purpose of processing, the duration of storage, any disclosure or export of data to other countries, and the origin of the personal data.
- Rectification and Restriction: Data subjects can have inaccurate personal data rectified, incomplete data completed, and the processing of their data restricted.
- Erasure and Objection: Data subjects can have personal data erased (“right to be forgotten”) and object to the processing of their data with effect for the future.
- Data Portability: Data subjects can request the release of personal data or the transfer of their data to another controller.
We may defer, restrict, or refuse the exercise of data subjects’ rights within the legally permissible framework. We may inform data subjects of any conditions that must be met for the exercise of their data protection rights. For example, we may refuse information in whole or in part with reference to trade secrets or the protection of other persons. For example, we may also refuse the erasure of personal data in whole or in part with reference to legal retention obligations.
We may exceptionally charge costs for the exercise of rights. We will inform data subjects in advance of any costs.
We are obliged to identify data subjects who request information or assert other rights using appropriate measures. Data subjects are obliged to cooperate.
8.2 Legal Protection
Data subjects have the right to enforce their data protection rights through legal action or to file a report or complaint with a competent data protection supervisory authority.
The data protection supervisory authority for complaints from data subjects against private controllers and federal bodies in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).
European data protection supervisory authorities for complaints from data subjects – where and insofar as the General Data Protection Regulation (GDPR) is applicable – are organized as members of the European Data Protection Board (EDPB). In some member states of the European Economic Area (EEA), data protection supervisory authorities are structured federally, particularly in Germany.
9. Website Usage
9.1 Cookies
We may use cookies. Cookies – both our own cookies (first-party cookies) and cookies from third parties whose services we use (third-party cookies) – are data stored in the browser. Such stored data does not have to be limited to traditional text-based cookies.
Cookies can be stored temporarily in the browser as “session cookies” or for a specific period as so-called permanent cookies. “Session cookies” are automatically deleted when the browser is closed. Permanent cookies have a specific storage duration. Cookies enable, in particular, a browser to be recognized on the next visit to our website and thus, for example, to measure the reach of our website. However, permanent cookies can also be used for online marketing, for example.
Cookies can be completely or partially deactivated and deleted in the browser settings at any time. Without cookies, our website may no longer be fully available. We actively request – at least where and insofar as necessary – explicit consent to the use of cookies.
For cookies used for performance and reach measurement or for advertising, a general objection (“opt-out”) is possible for numerous services via AdChoices (Digital Advertising Alliance of Canada), the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance), or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).
9.2 Logging
For every access to our website and our other online presence, we may log at least the following information, provided it is transmitted to our digital infrastructure during such access: date and time including time zone, IP address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual sub-page of our website accessed including amount of data transferred, last website accessed in the same browser window (referrer).
We log such information, which may also constitute personal data, in log files. The information is necessary to be able to provide our online presence permanently, user-friendly, and reliably. The information is also necessary to ensure data security – also by third parties or with the help of third parties.
9.3 Tracking Pixels
We may integrate tracking pixels into our online presence. Tracking pixels are also known as web beacons. Tracking pixels – including those from third parties whose services we use – are usually small, invisible images or scripts formulated in JavaScript that are automatically retrieved when our online presence is accessed. Tracking pixels can record at least the same information as in log files.
9.4 Comments
We allow you to publish comments on our website. In this context, we process, in particular, the information that a commenting person transmits to us, as well as the IP address used and the date and time. This information is required to enable the publication of comments and to ensure protection against misuse, which is in our overriding legitimate interest.
We allow you to subscribe to email notifications about new comments from other people. In this context, we particularly need your email address so that we can notify you by email or have you notified. You can unsubscribe from such comment notifications at any time.
10. Notifications and Communications
We send notifications and communications by email and via other communication channels such as instant messaging or SMS.
10.1 Performance and Reach Measurement
Notifications and communications may contain web links or tracking pixels that record whether an individual message has been opened and which web links have been clicked. Such web links and tracking pixels can also record the use of notifications and communications on a personal basis. We need this statistical recording of usage for performance and reach measurement to be able to send notifications and communications effectively and user-friendly, as well as permanently, securely, and reliably, based on the needs and reading habits of the recipients.
10.2 Consent and Objection
You must generally consent to the use of your email address and other contact addresses, unless the use is permissible for other legal reasons. For the possible collection of a double-confirmed consent, we may use the “double opt-in” procedure. In this case, you will receive a message with instructions for double confirmation. We may log obtained consents, including IP address and timestamp, for evidentiary and security reasons.
You can generally object to receiving notifications and communications, such as newsletters, at any time. With such an objection, you can simultaneously object to the statistical recording of usage for performance and reach measurement. This does not affect necessary notifications and communications relating to our activities and operations.
10.3 Service Providers for Notifications and Communications
We send notifications and communications with the help of specialized service providers.
11. Social Media
We are present on social media platforms and other online platforms to communicate with interested persons and to inform about our activities and operations. In connection with such platforms, personal data may also be processed outside Switzerland and the European Economic Area (EEA).
The General Terms and Conditions (GTC) and terms of use, as well as privacy policies and other provisions of the individual operators of such platforms, also apply. These provisions inform, in particular, about the rights of data subjects directly vis-à-vis the respective platform, which includes, for example, the right to information.
For our social media presence on Facebook, including the so-called Page Insights, we are – where and insofar as the General Data Protection Regulation (GDPR) is applicable – jointly responsible with Meta Platforms Ireland Limited (Ireland). Meta Platforms Ireland Limited is part of the Meta companies (among others in the USA). Page Insights provide information on how visitors interact with our Facebook presence. We use Page Insights to be able to provide our social media presence on Facebook effectively and user-friendly.
Further information on the type, scope, and purpose of data processing, information on the rights of data subjects, as well as the contact details of Facebook and Facebook’s data protection officer can be found in Facebook’s Privacy Policy. We have concluded the so-called “Controller Addendum” with Facebook and have thus agreed, in particular, that Facebook is responsible for ensuring the rights of data subjects. For the so-called Page Insights, the corresponding information can be found on the page “Information about Page Insights” including “Information about Page Insights Data”.
12. Third-Party Services
We use services from specialized third parties to be able to carry out our activities and operations permanently, user-friendly, securely, and reliably. With such services, we can, among other things, embed functions and content into our website. In such an embedding, the services used collect, for technically compelling reasons, at least temporarily the IP addresses of users.
For necessary security-relevant, statistical, and technical purposes, third parties whose services we use may process data related to our activities and operations in an aggregated, anonymized, or pseudonymized manner. This includes, for example, performance or usage data to be able to offer the respective service.
12.1 Digital Infrastructure
We use services from specialized third parties to be able to utilize the necessary digital infrastructure in connection with our activities and operations. This includes, for example, hosting and storage services from selected providers.
12.2 Automation and Integration of Apps and Services
We use specialized platforms to integrate and connect existing third-party apps and services. With such “no-code” platforms, we can also automate processes and activities with third-party apps and services.
12.3 Scheduling
We use services from specialized third parties to be able to arrange appointments online, for example, for meetings. In addition to this Privacy Policy, any directly visible terms of the services used, such as terms of use or privacy policies, also apply.
12.4 Audio and Video Conferences
We use specialized services for audio and video conferences to communicate online. This allows us, for example, to hold virtual meetings or conduct online lessons and webinars. For participation in audio and video conferences, the legal texts of the individual services, such as privacy policies and terms of use, apply in addition.
Depending on the life situation, we recommend muting the microphone by default and blurring the background or displaying a virtual background when participating in audio or video conferences.
12.5 Online Collaboration
We use third-party services to enable online collaboration. In addition to this Privacy Policy, any directly visible terms of the services used, such as terms of use or privacy policies, also apply.
12.6 Social Media Functions and Social Media Content
We use third-party services and plugins to embed functions and content from social media platforms and to enable sharing of content on social media platforms and through other channels.
12.7 Map Material
We use third-party services to embed maps into our website.
12.8 Digital Audio and Video Content
We use services from specialized third parties to enable the direct playback of digital audio and video content such as music or podcasts.
12.9 Documents
We use third-party services to integrate documents into our website. Such documents may include PDF files, presentations, spreadsheets, and text documents. This enables us to make such documents available not only for viewing, but also for editing or commenting.
12.10 Fonts
We use third-party services to embed selected fonts as well as icons, logos, and symbols into our website.
12.11 Payments
We use specialized service providers to process payments from our customers securely and reliably. For the processing of payments, the legal texts of the individual service providers, such as General Terms and Conditions (GTC) or privacy policies, apply in addition.
12.12 Advertising
We use the possibility to display targeted advertising with third parties, such as social media platforms and search engines, for our activities and operations.
With such advertising, we particularly want to reach people who are already interested in our activities and operations or who might be interested (remarketing and targeting). For this purpose, we may transmit corresponding – possibly also personal – information to third parties who enable such advertising. We can also determine whether our advertising is successful, i.e., in particular, whether it leads to visits to our website (conversion tracking).
Third parties with whom we advertise and with whom you are registered as a user may be able to associate your use of our website with your profile there.
13. Participation in Partner Programs
We participate in partner programs. On the one hand, we may be compensated for referring to third-party offers or for linking to third-party offers. On the other hand, we may compensate third parties for referring to our activities and operations or linking to our online offering (affiliate marketing). In this context, it can be recorded – also on a personal basis – which offers are used and which web links are followed.
14. Website Extensions
We use extensions for our website to utilize additional functions. We may use selected services from suitable providers or use such extensions on our own server infrastructure.
15. Performance and Reach Measurement
We try to determine how our online offering is used. In this context, we can, for example, measure the success and reach of our activities and operations, as well as the effect of third-party links to our website. However, we can also, for example, test and compare how different parts or versions of our online offering are used (“A/B test” method). Based on the results of the performance and reach measurement, we can, in particular, correct errors, strengthen popular content, or make improvements to our online offering.
In most cases, the IP addresses of individual users are stored for performance and reach measurement. In this case, IP addresses are generally shortened (“IP masking”) to follow the principle of data minimization through corresponding pseudonymization.
Cookies may be used and user profiles created for performance and reach measurement. Any user profiles created include, for example, the individual pages visited or content viewed on our website, information on the size of the screen or browser window, and the – at least approximate – location. Generally, any user profiles are created exclusively pseudonymized and are not used to identify individual users. Individual third-party services with which users are registered may be able to associate the use of our online offering with the user account or user profile of the respective service.
16. Final Provisions
We have created this Privacy Policy with the Data Protection Generator from Datenschutzpartner.
We may adapt and supplement this Privacy Policy at any time. We will inform about such adaptations and supplements in an appropriate manner, in particular by publishing the current Privacy Policy on our website.